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Noticeboard

Out of Hours
The hours between 6:30 pm and 8:00 am are covered by a deputising service. If you need to contact this service during these hours telephone 111.

Telephone Advice
If you have a problem or a question which you feel does not merit making an appointment then the doctors are all available for contact by phone. Please call between 11.30am and 12 noon or between 2.30pm and 3.30pm.  Reception may take a message and the GP will then call you back.  Please note for routine telephone call backs, your call back will be within 48-72 hours.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

There's an App for that!!

All smartphone users can now download the "Patient Access" App. This uses your current online patient access login details so you can now book appointments and order prescriptions on the run

Text Reminder

We are pleased to announce a new service for our patients, we are now able to send text messages to remind you of a forthcoming appointment at the surgery. Please help us to improve this service by making sure we have an up to date mobile phone number. If you wish to opt out of this service please inform reception.

Appointments

All GP appointments are of 10 minutes duration. It is helpful to bear in mind that it is difficult for any GP to attend properly to several problems in one 10 minute appointment, so please try to ensure you go with one problem, or two at the most.

Named GP

From the 1st April 2015 NHS England introduced a contractual requirement of a named GP for all patients.  Please ask at reception if you do not know who your named GP is, or you wish to change your named GP.  These new arrangements do not prevent you making an appointment or seeing any doctor of your choosing within the surgery as you would normally do.

IT'S TIME TO BOOK YOUR FLU JAB! PLEASE CONTACT RECEPTION TO CHECK IF YOU ARE ELIGIBLE.

GOOD NEWS! THE CAR PARK IS NOW OPEN! HOWEVER, PLEASE NOTE THAT THE REAR LOBBY ENTRANCE IS STILL OUT OF USE UNTIL FURTHER NOTICE. ALL PATIENTS WILL BE REQUIRED TO ACCESS THE BUILDING FROM THE NEW LOBBY AT THE FRONT OF SURGERY .IF YOU FEEL YOU MAY HAVE DIFFICULTY ACCESSING THE FRONT DOOR, PLEASE ALERT RECEPTION AT THE TIME OF BOOKING.

 Welcome to Alpine House Surgery Online

Our Practice Manager is: Karen Tanner

Our Doctors are Drs Ellison, Gupta, Cluley, Schofield and Doneva

Contact: Tel. No 0116 216 9947   Fax 0116 2374218 

alpine house surgeryThe practice was established in 1984. Since this time, the practice has undergone and continues to undergo major extension and refurbishment in order to keep up with a rapidly growing practice population and the demands of a ever changing  primary care. All consulting rooms are on the ground floor and are designed to meet the needs of all our patients, particularly those with disabilities. The present building works are due to be completed by August 2016. This will add four consulting rooms, automated electronic doors at the rear for disabled access, new front lobby for easy access and a newly configured waiting area in order to increase the seating capacity.

We are a partnership of two male doctors and one female doctor and we employ one female and one male salaried doctor, with additional support when needed from a regular locum Doctor. You are welcome to see any doctor, but we do encourage you to see the same doctor to aid continuity of care, in particular for any ongoing / long term condition

We have a small car park with limited spaces for Patients. There is on street parking available within the area, but we do ask all patients to park responsibly.

The practice prides itself on providing good quality family medicine, delivered in a well organised and timely manner by well trained and motivated professional staff. Please take time to read our mission statement to the right of this page. We are keen to see ALL Minor Injuries here at the surgery, hopefully avoiding unnecessary and inappropriate use of our very busy Urgent Care Centres and Emergency Department. We encourage all our patients to make contact with our Reception Team in order for you to seen / assessed.

This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you.

(Site updated 19/09/2016)
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