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Noticeboard

Out of Hours
The hours between 6:30 pm and 8:00 am are covered by a deputising service. If you need to contact this service during these hours telephone 111.

Telephone Advice
If you have a routine problem or a question which you feel does not require a face to face appointment then the doctors are all available for contact by phone. Please call reception who will take a message and some details from you, the GP will then call you back within 48-72 hours. Alternatively, you can book one of our pre-bookable telephone call back appointments.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

There's an App for that!!

All smartphone users can now download the "SystmOnline" App. This uses your current online account login details so you can book appointments and order prescriptions on the run

Text Reminder

We are able to send text messages to remind you of a forthcoming appointment at the surgery. Please help us to improve this service by making sure we have an up to date mobile phone number. If you wish to opt out of this service please inform reception.

Appointments

All GP appointments are of 10 minutes duration. It is helpful to bear in mind that it is difficult for any GP to attend properly to several problems in one 10 minute appointment, so please try to ensure you go with one problem, or two at the most.

Named GP

From the 1st April 2015 NHS England introduced a contractual requirement of a named GP for all patients.  Please ask at reception if you do not know who your named GP is, or you wish to change your named GP.  These new arrangements do not prevent you making an appointment or seeing any doctor of your choosing within the surgery as you would normally do.

WALK IN GP CLINICS

Walk In clinics are run daily between 8.30am – 10.30am (Monday – Friday) by the GP’s for patients that need to be seen urgently on the day.

Please note due to high demand, when the clinic has reached capacity, the Walk In is capped.  Therefore if you feel you need to be seen urgently please arrive early.

IMPORTANT PLEASE READ CAREFULLY

Please find below the criteria for these sessions:-

  • It must be a new acute problem or flair up of an existing condition (e.g. asthma) and something that can be dealt with on the day.
  • It cannot be used for renewing sick notes, medication queries, reviews, requests, ongoing/routine problems or referrals.
  • You will be asked for a brief description of the problem by our trained reception staff and may be seen in order of clinical priority as deemed appropriate by the GP. Unfortunately if you do not provide our reception staff with this information you will be unable to be seen.
  • GP’s aim to see patients as quickly as possible but cannot guarantee a time that you will be seen.
  • If the reason for your appointment does not fit the above criteria, reception will be happy to arrange a routine appointment for you. 
  • Please note priority will be given to elderly patients and very young children.

BLOOD CLINICS

You no longer need to book an appointment for a blood test, please attend to Reception where they will book you on to the clinic and ensure you have the correct paperwork to give to the Phlebotomist.

Our blood clinics;

Monday, Tuesday 8:00am - 10:00am

Wednesday, Thursday 8:30am - 10:30am 

Friday 9:30am - 10:30am

Please note due to high demand, when the clinic has reached capacity, it will be capped.  Therefore if you feel you need to be seen urgently please arrive early.

PLEASE NOTE: Blood clinic times are subject to change

UPDATE 1st July 2019: On 12th & 19th July 2019 there will be no blood clinic.

24th July 2019 the clinic will be 8:30am - 9:30am 

Long Term Condition

Conditions such as Diabetes, Ischaemic Heart Disease, Chronic Obstructive Pulmonary Disease, Asthma, Hypertension,Epilepsy, Inflammatory Arthritis and Inflammatory Bowel Disease will require regular monitoring by the GP or Nurse. Reminders to attend for R/V will either be made at the time of your repeat prescription or by letter. This may require blood tests with a follow up face to face consultation or simply a review by telephone. The reminder note will make clear what is required.

For those patients suffering from Diabetes, the surgery has the facility to initiate insulin or change insulin regime as long as initiate other non insulin injectables.

Those patients suffering from multiple long term conditions will be invited by letter to ensure that all conditions are reviewed at one sitting.

Please see "Chronic Conditions" section for further information about individual diseases.

Spirometry Testing

For diagnosis and monitoring of respiratory conditions such as Chronic Obstructive Pulmonary Disease and Asthma, Spirometry is a necessary investigation and available at the surgery.

Heart and Blood Pressure Monitoring

We have the facility to monitor pt's blood pressures over a 24 hour period. This is important for diagnosis and monitoring of patients. We also have the facility to loan out blood pressure machines to monitor blood pressure at home - this is useful for patients suffering from so called white coat hypertension. We also have a stand alone BP monitor withing the surgery freely accessible to all patients hence reducing the need for a unnecessary appointment with the nurse.

We also have the facility to monitor patients heart beat over 24 hr period - useful to investigate patients with palpitations hence reducing need for pt's to attend the hospital.

INR Monitoring

We have the facility to monitor patients who are on long term Warfarin -  a medication used for pts with Atrial fibrillation / Valve replacement / Clots on legs or lung. This is a near patient test and the result is given to the pt at the time of the appointment - hence reducing the need for hospital attendance.

Sleep Apnoea Screening

We also have the facility to screen for sleep apnoea - a condition which is characterised by pts stopping breathing through the night. This has long term effects on quality of life and future cardiovascular risks - once again avoiding a unnecessary visit to the hospital.

 

 
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